Privacy policy

Privacy Policy

Effective Date: January 03, 2026

At STERLING ROW, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or interact with our site, we may collect the following types of information:

Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

We do not store your full payment details.

Device Information

We automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies and usage data

This helps us improve site performance and user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional content (only if you opt in)

  • Prevent fraud and maintain security

We use your data only when necessary and in alignment with legitimate business purposes.

Sharing Your Information

We only share your information with trusted third parties that help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Marketing and analytics platforms

These partners are required to protect your information and use it solely for providing services to us.

We do not sell your personal information.

Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with the site. You can control cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and support our business operations.

Security

We take reasonable measures to protect your information and use industry-standard security practices. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@sterlingrowofficial.com
Brand: STERLING ROW