Shipping policy

Shipping Policy

Effective Date: January 03, 2026

At STERLING ROW, we are committed to delivering your order efficiently and with care. Please review the information below regarding our shipping process.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed, excluding weekends and holidays.

Once your order has been processed, you will receive a confirmation email with tracking information as soon as it becomes available.

Shipping Times

Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery times:

  • Domestic orders: 5–10 business days

  • International orders: 7–15 business days

Please note that these are estimates and may vary due to factors beyond our control, including carrier delays, customs processing, or high-demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details. Any applicable taxes or duties will be clearly displayed before completing your purchase.

International Shipping & Customs

For international orders:

  • Customs duties, taxes, or import fees may apply depending on your country.

  • These charges are the responsibility of the customer.

  • STERLING ROW is not responsible for delays caused by customs clearance.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate shipping information at checkout.
STERLING ROW is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

If an order is returned to us due to address issues, reshipping costs may apply.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us at [your email here].
We will work with the carrier to assist in resolving the issue as quickly as possible.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and take effect immediately.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@sterlingrowofficial.com
Brand: STERLING ROW